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Frequently asked Questions!


General Questions about Amie's Hair and Beauty


How do I book a treatment?

There are many ways to book using the details on our contact page, where you will find our contact numbers for you to call or text, or email address or alternatively a contact form to fill in. there is also a facility to book online. Please state what treatments you would like, the area in which you live and your preferred date and time for the treatments. If we are unable to answer a call please leave a message and we will aim to reply to any voicemails, texts and emails with in 24 hours.


What methods of payment do you accept?

We accept cash, Debit, credit cards and American Express, Bank transfer or a valid  gift voucher.


Why do some of your services require a deposit?

Due to the nature of some of our treatments, we may require a small deposit upon booking. Deposits are mainly required for weddings due to booking for a group of people.


What if I need to cancel my appointment?

We understand that from time to time things happen that may require you to cancel your appointment, we ask that you cancel 24 hours prior to your treatment to avoid a 50% cancellation fee, if you cancel less then 6 hours you will have to pay the full amount of your treatments booked.


I have a health issue. Do I need to inform you of this before I have a treatment?

Yes, please inform us at the time of booking of any health issues or medical conditions we may need to be aware of, including pregnancy. We will then be able to advise you accordingly of suitable treatments for you. 


Do you have insurance? / Are you a member of a recognised beauty therapy society?

Yes Amie's Mobile Hair and Beauty is fully insured by Aviva and is a registered member of The Guild of Beauty Therapists. 


Do you have any special offers?

Yes all new customers receive 10% off, recommend a friend and receive 10% off.  We also run a loyalty scheme where you earn back 2p to every pound spent.


I would like to purchase a gift voucher for someone. How do I go about doing this and what is the voucher valid for?

Gift vouchers can be purchased by contacting us with your voucher information and we will post your gift voucher to you. Vouchers can be made out for a specific amount or a specific treatment(s).


Can I have more than one treatment at a time?

Of course! So long as the treatments are compatible, for example, we advise not to have a waxing and spray tan treatment at the same time as the pores of the skin are open which will effect the outcome of the tan, but most treatments work perfectly well together. 


 Do you need to take any information from me before my treatment?

If you are a new client we will ask you to kindly fill out a consultation form. Any information given will be kept strictly confidential and will  not be shared with any third parties. Please see our privacy policy for more information.


Questions about Nail services


Can I have a colour instead of French manicure style gel nails?

Yes, you can choose from our wide selection of colours available.


 Do you offer nail art?

Yes, we have a selection of stamps, glitters, foils and gems available to decorate your nails.


I have been chewing my nails since I was a child and wondered if gel nails would help my natural nails to grow?

Yes most definitely. It would take a little commitment from you, especially if the nail is bitten beyond the nail edge, but it is possible to coax the nail to grow normally. 


What is a Shellac/Gelish manicure / pedicure?

Shellac/Gelish involves applying a layer of gel overlay onto the natural nail. The overlay compliments the natural nail shape and gel can be chosen in a colour of your choice from both brand collections. Shellac/Gelish can be applied to fingers and toes.


How long does Shellac/Gelish manicure / pedicure last?

Shellac/Gelish manicures and pedicures are chip resistant and therefore last for up to 3 weeks dependant on aftercare.


What are Minx nail wraps?

Minx nail wraps are a new popular nail craze which involves applying a wrap over the nail to compliment the natural nail shape. They are available in many colours and patterns and therefore provide a funky style which cannot be achieved with nail varnish alone. Nail wraps can be applied to fingers and toes, but tend to last longer on toes and are more for special occasions on fingers.


How long do Minx nail wraps last?

Nail wraps last approximately 3- 6 weeks on toes and roughly 1-2 weeks on fingers.


I have a specific pattern / colour I would like to have Minx nail wraps in. Is there any way I can check you have this available before I book a treatment?

Yes, please visit the following website http://www.sweetsquared.com/Sweet-Shop/Fingers-Toes to browse designs and once chosen, please contact us to see if we have them in stock, if  we do not have them in stock we will need to order them in which usually takes up to 3 days, you will also need to pay a £10 deposit at the time of placing your order.


What is the difference between normal and Luxury manicure and pedicures? 

The normal manicure and pedicure involves soak, reshaping of the nail, cuticle work and a paint colour with a massage and takes roughly 1 hour. The luxury manicure or pedicure includes the additional use of heated mitts or booties within the manicure and takes 1 hour 20 minutes.


What aftercare can you give me for nail treatments?

We say most nail enhancements are pretty indestructible with Normal Wear and Tear, which means you have to partner with us by adding a little protection to your nails if doing tough jobs like household cleaning and gardening, hobbies that are rough on your hands or using harsh chemical products without wearing gloves; doing these things without protection can mar your nail enhancement service.

If you do happen to cause some damage to the nail coating and see any of the following signs, we hope you find the advice below helpful.

If something you have done has caused a chip or lifted an edge of your Gel/acrylic/Shellac/Gelish manicure, please do NOT pick or pull at the area, as this will cause any damage to increase. Please ring so that I can assess the nail and decide if a repair is necessary. Please note that repairs will be chargeable.

If you are on holiday please be careful when using sun tan oils or insect repellent solutions as many of these products contain solvent oils which will cause major damage to the Gel/Acrylic/Shellac Gelish colour coat. Some of the more delicate colours can fade somewhat if one is in chlorinated water followed by excessive sun (remember that chlorine is a bleach and sun intensifies the bleaching action). Dry your hands and nails after swimming and before sunbathing to minimize any colour fading.

Please use Solar Oil at least twice a day (especially at night before going to bed) to replace lost moisture to your skin and nails. I recommend Solar Oil which I retail at.  Also beneficial is the use of any professional hand and body lotion daily. Regularly using  professional aftercare products will substantially prolong the life of your manicure and keep your natural nails and the skin surrounding them healthy, moisturised and flexible. If you wish to temporarily change the colour of your nails whilst wearing enhancements you can use nail enamel over the nail coating but please be sure to use an Acetone Free Remover if removing nail polish between appointments. Relative to your life-style and activity level, your manicure will need fortnightly or three weekly maintenance as there will be obvious re-growth. At this point I can either re-Shellac/Gelish your nails (removing existing Shellac/Gelish and re-applying a fresh new colour) or infill/re-balance gel/acrylic or I can remove completely which takes a brief 10 minutes with shellac/gelish but slightly longer for acrylics/gels If you do decide you want to remove your nail enhancements please call me and let me do it safely for you . Incorrect removal at home may damage the surface of your nails.


Questions about Spray Tanning


What Spray Tan product do you use?

We use Fakebake spray tan solution, which has an original shade for light to medium, a dark shade for dark to medium tans and a 60min tan solution which is ideal if you are in a rush to tan for a night out.


How do I prepare for my Tan?

To get the best results from your spray tan:

1.Remove dead skin cells by doing a full body exfoliation this needs to be done the night before!

2.Shave/wax at least 24 hours before. This allows pores to close again, otherwise resulting in a ‘plucked chicken’ effect from the tanning solution sitting in the open pores.

3.Deodorants and perfumes can prohibit the absorption of the solution, therefore these should be removed before the tan is applied, preferably with water.and a wet flannel.

4.Do not use moisturisers on the day of the tan as they can act as a barrier to the solution.

5. Apply Nail Polish to your toes nails as the tanning procedure over time can discolour your nails.


What will Happen During My Spray Tan?

Barrier cream will be applied to your hands and feet and any dry areas to prevent them from tanning too much.

I will then ask you to remove your clothing, leaving on what you feel comfortable in.The spraying will take about 10-15 minutes, plus a few extra minutes to dry . The spraying takes place in a cubicle to ensure spray goes on your skin and not into the air. 

During treatment you will see the colour on your skin. This is a guide colour for myself to see whilst spraying. The tan will develop over 8 hours (max) into a gorgeous sunless tan. The guide colour will be seen washing off during your initial shower.


What do I wear while having a spray tan?

I advise you to wear dark underwear ie: a thong or bikini bottoms whilst tanning and most women choose to go topless (disposable thongs are available).

But we would like to advise you that we want you to feel comfortable, so you wear what suits you.

Men - Boxer shorts or shorts to be worn.


How dark will I get?

There are two different strengths of DHA, and I will advise you of the one best suited to your skin tone, bearing in mind how dark you want to go. The darker you tan naturally, the darker you will go with a spray tan.


What about streaking or turning orange?

Fake tanning has come a long way since the early days. Better solutions, machines, training and spray tan technology virtually eliminates these issues. Fakebake Spray Therapists are experienced in producing non-streaky tans and will ensure the right solution is chosen for your colouring.


What should I do after my tan?

Wait at least 8 hours before showering (unless you have had the 60min spray tan, which I would recommend leaving 3 hours for a darker tan).Wear dark, loose clothing during the development time of the tan. The tan will wash out of most clothing but may stain lighter coloured items. Tight clothing may also cause rub off, resulting in lighter patches on your skin.Do not do excessive exercise and perspire during the tans development time.Try not to take long baths or go swimming as chlorine will fade the tan quicker. Pat, Do not rub yourself dry after showering or bathing.Moisturise, is the key to keeping your tan, so do this EVERY day


How long does the tan last?

Your tan should last between 7 - 10 days. You can extend you tan by following the aftercare advice given above. you will also be provide with an after care sheet after your tan.


What if tanning solution gets on my clothes after the spray tan?

It is recommended that you wear dark, loose fitting clothes after your tan has been applied. However, normal laundering should work with a pre-treatment for any stubborn stains.


If I have spray tans regularly should I let my skin rest from spray tanning?

It is recommended that every 5 weeks you allow your skin to rest for 7-10 days. This will allow you to completely remove any tan from your skin, which will eliminate patchiness and areas of wear.


Is it safe for me to have a spray tan if I am pregnant?

Fakebake tanning solutions are a non toxic, food grade product that is not known to have any detrimental effects to an expectant mother. However, we would recommend you consult your doctor before tanning.


Questions about Brow and Lash treatments


Do I need a patch test before I have a tint?

Yes most definitely, even if you have had a test in the past, changes in your skin may mean you could have a reaction to the tint. You should have a patch test 48 hours before treatment. Patch tests are free of charge when booking a tint treatment. 


Can I have my eyebrows tinted and waxed at the same time?

Yes these treatments can be combined with the tint first, followed by the wax treatment.


What are Lash Perfect Lash extensions?

Lash Perfect Eyelash ExtensionsLash Perfect eyelash extensions are perfect for daily wear, they are fully waterproof and durable you can enjoy having long, beautiful and thicker lashes 24 hours a day and for weeks at a time without, hassle, inconvenience or the need for mascara. When dry the adhesive is flexible and comfortable to wear. Lash Perfect lashes are also resistant to extremes of temperature.

Lash Perfect Eyelash Extensions are semi permanent and will last up to 12 weeks depending on the life cycle of your own natural lashes and regular maintenance. You will increase the time you can keep your lashes with 2-3 weekly top ups. Like your nails and your hair your individual eyelashes grow out on a continuous cycle of replenishment., Lash Perfect Eyelash Extensions provide thickness and length to natural eyelashes thus enhancing the charm and appeal of your eyes.

Lash Perfect is a UK based company specialising in training and the sales of semi permanent lash extensions with worldwide distribution, Lash Perfect is the result of extensive reseach and development by recognised professionals within the beauty industry. Lash Perfect offers high quality at the right price.

Lash Perfect extensions require professional application to ensure the best finish by blending the lash extensions evenly with your natural eyelashes using highly skilled techniques, eyelashes are given the appearance of being naturally thicker and longer through professional application of an individual synthetic eyelash directly onto the natural eyelash with specially formulated bonding agent.>Lash Perfect eye lashes are very light and comfortable on the eyes, when applied professionally they do not damage the natural eyelash which can be the case with traditional self applied false eyelashes.>Lash Perfect lashes will naturally darken you lashes as they will be fuller and more visible.>Lash Perfect lashes when cared for and with regular maintenance can last up to 12 weeks. To maintain the fullness of the lashes and to keep their perfect appearance, Lash Perfect do recommend that they are re retouched every two to three weeks.>Lash Perfect lashes are for professional application only and the application procedure is very comfortable and relaxing.>Lash Perfect eyelash extensions can be removed at anytime by a professional.>Lash Perfect semi permanent eyelash extensions look and feel so natural, they can be worn everyday, as well as for special occasions. So for beautiful eyelashes look no further than the latest make up accessory, semi permanent eyelash extensions form Lash Perfect.


What Lash Shapes/Length/Thickness do Lash Perfect come in?

Lash Perfect extensions are made from synthetic material and are available in various thicknesses, lengths curvatures to suit different clients requirements.

J Curl lashes are Lash Perfects most poplar style of lash and is used in most treatments.

C Curl lashes are a more curved lash that gives a gentle "lift" to the lash line.

Y Lashes have two lashes joined at the base and split into two - twice the effect in half the time.

B Curl lashes are straight at the base with a curl at the end, to give a gentle flick at the end of the lashes.

D Curl lashes have an extreme curl and can be used on curly lashes or to give a more dramatic look.

Lengths

The size of the lashes range between 6mm - 15mm

Thickness

Lash Perfect lashes come in fine, thick, extra thick and super thick


What Suggested lash selection should I have  according to my eye shape?

Round Eye

These eyes need to have a medium length lash on the mid section graduating to longer on the outer and shorter on the inner eye.

Almond Shape Eye

In general this eye shape can take the same length throughout, dropping down to slightly shorter at the inner corner. The choice to put slightly longer on the outer eye is optional.

Deep Set Eye

This eye shape allows you to use a slighty longer lash then you would normally use this is because the eyes are set deeper and so the extra length is needed to make the lashes more noticeable.


What are the Benefits of Eyelash Extensions?

Lash Perfect lashes are very light and comfortable on the eyes. When applied professionally they do not damage the natural eyelash which can be the case with traditional self applied false eyelashes. Lash Perfect lashes will naturally darken your lashes as they will be fuller and more visible. Lash Perfect lashes are for professional applications only and the application procedure is very comfortable and relaxing.>Lash Perfect lashes can be removed at any time by a professional, again the procedure is very comfortable and relaxing.


How long do Lash Perfect eyelashes last?

Generally Lash Perfect extensions can last up to 3-4 weeks from the time of application. The lifetime of your lashes depends on your hair growth cycle and lifestyle. A regular maintenance programme every 2-3 weeks can extend the life to 8-12 weeks.


Can I wear my normal make up?

Yes, with recommended Lash perfect mascara and eyeliner. As some brands of make up have high oil content, Lash Perfect do not advise you use waterproof mascara. Eye make up should be removed with specially formulated Lash Perfect gentle eye make up remover, Your usual eye cream can be used.


Are the lashes ok to be worn on holiday?

Yes perfect! you can swim and shower with no problem. Lash Perfect eyelash extensions will look good on the beach and around the pool. Your eyes will always look glamorous and give the appearance of wearing mascara.


Can I use my normal skin care products?

Yes, providing you avoid the eye area any products containing oil will loosen the lash adhesive. Eye creams in particular must be used with care, check with you therapist if you are in any doubt


Is it uncomfortable to have them applied?

No not at all, in fact most people enjoy the experience of relaxing for the 1 1/2 hours it takes to apply the Lash Perfect lashes.


Do you have to keep the Lash Perfect lashes maintained?

Maintenance is not necessary if you are having Lash Perfect eyelash extensions applied for a special occasion or holiday. The lashes will fall gradually and eventually over time you will be back to your own lashes.


What is the maintenance program?

Many people like their Lash Perfect eyelash extensions so much they want to continue wearing the lashes indefinitely. This is achieved by having maintenance every 2 weeks to top up any of the lashes that have fallen naturally as part of the normal hair growth cycle. Maintenance time will vary according to the length of time the lashes have been on.


Can I have them if I wear contact lenses?

Yes, there is no problem for clients who wear contact lenses; however Lash Perfect recommend you remove contact lenses before having the eyelash extensions applied.